QIANJI(千骥) means gifted person, a pure breed horse that can sustain long-distance rides. For port service enterprises, we do not produce products, our "product" is the service itself. In a way, service level and service ability determines the survival of the fittest.Therefore, in the increasingly fierce market competition to survive, to develop, we must attach great importance to the construction of service culture. The service sublimation thought concept, the sublimation of service system, the service request distillation of the habit, and enhance the cultural service and culture into competitive advantage, has become in the process of enterprise self construction and development to create most important core competition ability.

Compare the present with the past, in the past ten years "quality service" the practice course achievement strikings, but we should also clearly understand that there is a certain gap compared to the currently our service awareness and service concept with world-class port service companies; mechanism of our services, service standards, service process, the overall level of service from us to build world-class port shipping service requirements also has certain gap. Therefore, we still have a lot of work remains to be further advancement and promotion, we must strengthen the construction of service culture, continuously upgrade service quality, to further build the core competitiveness of enterprises, establish the competition advantage.